Terms & Conditions

1. Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. About Us

These terms apply to services provided by Reliable Pay Solutions Pty Ltd, trading as ReliablePay (ABN 63 693 215 011, ACN 693 215 011), a company registered in New South Wales, Australia.

3. Services

We provide payroll and payment-related services including:

• Payroll Processing
• Salary and Wage Disbursement
• Superannuation Processing
• Payroll Compliance and Reporting
• Payroll Outsourcing

Specific service terms may be outlined in individual service agreements.

4. Client Responsibilities

Clients are responsible for:

• Providing accurate and timely payroll information
• Ensuring sufficient funds are available for payroll processing
• Notifying us of any changes to employee details or payroll requirements
• Maintaining appropriate authorisation for payroll deductions
• Complying with applicable employment and tax laws

5. Accuracy of Information

While we take care to process payroll accurately, we rely on the information provided by clients. We are not responsible for errors resulting from incorrect or incomplete information provided to us.

6. Confidentiality

We treat all client information as confidential and will not disclose it to third parties except as required to provide our services, as required by law, or with your consent.

7. Fees and Payment

Service fees will be outlined in your service agreement. Payment terms and conditions will be specified in the relevant agreement or invoice. We reserve the right to suspend services for overdue accounts.

8. Limitation of Liability

To the maximum extent permitted by law, our liability for any claim arising from our services is limited to the fees paid for the relevant service. We are not liable for any indirect, incidental, or consequential damages.

9. Website Use

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Transmit any harmful code or content
• Interfere with the proper functioning of the website

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Reliable Pay Solutions Pty Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

11. Termination

Either party may terminate the service agreement in accordance with the terms specified in the relevant agreement. Upon termination, outstanding fees remain payable, and we will provide reasonable assistance for transition of services.

12. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective when posted on our website. Continued use of our services constitutes acceptance of the updated terms.

14. Contact

For questions about these Terms and Conditions, please contact us: